24/7 emergency service
Locked out? We're with you from 20 minutes.
Fixed price on the phone · 24/7 · weekends and holidays too
Who we are: About KeyWay →
Door opening & emergency security service
Around the clock in Berlin: we open doors, secure and repair after a burglary, police or fire brigade entry, and replace locks on the spot. Fixed price up front, with you in 20–60 minutes depending on the district.
What our emergency service covers
Everything that can't wait until tomorrow — with a fixed price on the phone.
Door openingDoor slammed shut or locked, keys lost or stuck inside. From €85.Learn more →Urgent repair after a burglaryEmergency securing the same night, then repair of lock, fittings and frame.Learn more →After police or fire brigade entryWe make a forced door lockable again and repair it — invoice for your insurer.Learn more →Immediate lock replacementAfter lost or stolen keys or a broken cylinder. From €99 incl. 3 keys.Learn more →Car openingKeys locked in, child or pet inside — no scratches. €149.Learn more →
Slammed shut or locked?
The difference decides effort and price. Tell us on the phone — and the price is fixed.
Door slammed shut
€85The door has only slammed shut, the bolt isn't locked. We usually open it in a few minutes without any damage.
- Opening via the latch, no drilling
- Lock and door stay intact
Door locked
€125The bolt is locked or the key is stuck inside. We open via the cylinder — without damage wherever possible.
- If drilling is needed, we tell you first
- New cylinder fitted on the spot: from €99
Evening and night surcharges apply — see below.
How we open your door
We always choose the gentlest method. Drilling is the last step, not the first.
- 1Opening via the latch
With a card or special tool — for doors that slammed shut. - 2Opening via the cylinder
With opening tools, without damaging the cylinder — if the lock allows it. - 3Drill out and replace the cylinder
Only with your consent. We fit the new cylinder straight away, so the door can be locked again.
From our jobs
Good to know
- We only open if you can show you live there — ID or registration certificate.
- The price is agreed bindingly before we start.
- You get an invoice for the agreed amount.
Surcharges
- Day (8:00–20:00), every day of the week
- Base price
- Evening (20:00–24:00)
- +€10
- Night (0:00–8:00)
- +€25
- Outside the blue zone
- +€5
- Brandenburg (Potsdam, Teltow, Falkensee …)
- +€25
On public holidays we tell you the price on the phone.
All prices →Questions about door opening
How much does door opening cost in Berlin?
From 8:00 to 20:00 it is €85 for a slammed door and €125 for a locked one. From 20:00 to 24:00 we add €10 (€95 / €135), from 0:00 to 8:00 €25 (€110 / €150). Weekends cost the same.
Will the door be damaged?
We open slammed doors without damage in most cases. With locked doors the cylinder may need replacing — we discuss that with you first.
The key is in the lock on the inside — can you still open it?
Yes. With special tools we can usually open the door without damage even then — as long as it is technically possible.
Will insurance pay?
After a break-in, insurance often covers the cost. If you locked yourself out or lost your key, it usually doesn’t — your policy decides. You get the invoice for your claim on the spot.