24/7 emergency service
Locked out? We're with you from 20 minutes.
Fixed price on the phone · 24/7 · weekends and holidays too
Who we are: About KeyWay →
Securing and repairing your door after a burglary
After a burglary, police or fire brigade entry, the door often won't close any more. We secure it today and repair lock, fittings and frame.
What to do now
- 1Call the police (110) and don't touch anything until evidence is secured.
- 2Take photos of the door, lock and damage — for your insurance.
- 3Call us: we lock the door provisionally so you are safe tonight.
- 4The next day we repair it or fit a new, more secure lock.
What we do
- Emergency securing of the door, from €120 labour
- New cylinder and security plate
- Replace mortise or multi-point lock
- Repair frame and strike plate; if heavily damaged, a new door (see Doors)
- Extra protection: door bar (Panzerriegel) or additional lock
Insurance
After a burglary, home contents insurance often covers the repair — your policy decides. You get a VAT invoice from us and photos of the damage on request.
From our jobs
Surcharges
- Day (8:00–20:00), every day of the week
- Base price
- Evening (20:00–24:00)
- +€10
- Night (0:00–8:00)
- +€25
- Outside the blue zone
- +€5
- Brandenburg (Potsdam, Teltow, Falkensee …)
- +€25
On public holidays we tell you the price on the phone.
All prices →A fixed price for your case? One call is enough.
01520 8082220Frequently asked questions
Do you come at night?
Yes, around the clock. At night we secure the door; the repair can follow the next day.
The police opened my door — who pays?
That depends on the case. We invoice you; questions about reimbursement are for the police or your insurer.
How do I prevent the next break-in?
A cylinder with anti-pull protection, a security plate and, for flat doors, a door bar make prying the door much harder. We advise you on site.